“…One of the top 3 speakers I’ve heard in 15 years…”

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

"Envision Excellence has been an eye-opening experience for both me and my company. Laurie Maddalena has tailored her training to the specific needs of my department and management style, and has made me a more motivated and most importantly, confident manager. I, along with several other managers from my company, have trained with Laurie and adopted her strategies and techniques. I have seen this filter throughout the entire company as there is now a shared vision and education driving the company as a whole. I would be remiss if I did not mention the manner in which Laurie conducts her business. She has an equally professional and personal approach to her training and counseling that makes her extremely effective and the material more pertinent. I would suggest that this has been my best experience to date with a training program, and l would think that any organization could benefit from Laurie's unique curriculum."

"On a scale of 1-10 I would rate it an 11. I've noticed that I am more of aware and better able to recognize certain situations, which in turn allows me to have a better response. For example, recognizing the differences between when to coach and when to teach or when a conversation becomes a crucial conversation. The skills learned can be applied to all aspects of life, which to me make them significantly more value and more likely to be practiced on a daily basis. My position at the CU has changed dramatically since the beginning of the program and I almost feel like thanks to the different modules we covered I actually have a head start on dealing with my new responsibilities and more specifically dealing with my new staff. I would absolutely recommend this program. I would recommend it to anyone in a position of management, anyone interested in a position of management or even any parents! These are skills that can be applied in so many ways that it would impossible not to benefit in one way or another. Awesome class Laurie. I enjoyed this more than any leadership/coaching training we've done to date. I think you've found your calling."

“Laurie is a fantastic coach and mentor! The program was excellent. I have been more aware and purposeful in my approach to managing. I feel so much more confident and capable as a manager. The mix of real, relevant topics from time management to engaging and coaching employees, effective delegation, and navigating difficult conversations are so helpful to new managers and a great reminder and practice for seasoned managers.”

"This program was exactly what I needed with just getting into a management role. I wish I could take this every year to always keep the valuable information top of mind. Where do I begin to describe the best part of the program??? I feel I have become a confident manager who is pushing my employees to take more responsibility and also opening up the lines of communication with them to be the best leader I can to them. I only hope one day when they are asked which manager inspired them most...they think of me. Crucial Conversations was by far my weak area. I learned valuable skills that I hope make these difficult situations easier. I plan to keep the book that had to do with that session handy at all times. I completely recommend this program to anyone. Not only does this help you in your career but also in your personal life. Overall an amazing program. Thank you, Laurie, for such an excellent program."

“Excellent program. I like that the program was very interactive, and we all had an opportunity to share our experiences and opinions. Thank you for sharing your experience and knowledge with us.”

"This was an inspiring class. It really helped with personal growth. It was one of my best learning classes I have taken. I’ve been inspired to take it to the next level. I'm listening to others to build teams and employee growth. I would highly recommend this program to management level people."

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

"This program was outstanding. I am more focused on prioritizing tasks and planning my day rather than multi-tasking and being into so many different things at a time. I can actually block off a portion of my day and "eat the frog". I fully believe that attending his program will help me tremendously as I take over as President/CEO of Allegany County Teachers FCU. The program was a realistic insight into what "Leadership" is today and how important it is to lead by example and be more focused on the success of your team member because their success is success for the credit union. Laurie is phenomenal. She is exceptionally knowledgeable in this area and offers a different perspective....one that I have always believed in."