“…One of the top 3 speakers I’ve heard in 15 years…”

"This program was excellent. I feel that I have become a better listener and am more thoughtful in how I handle conversations and especially conflict. I have learned how better to handle important conversations with tact and remove as much "emotion" as possible. Additionally, I have learned how important it is for employees to hear feedback on a regular basis and have made more attempts to provide without being asked. I have also been more consistent with holding myself accountable and doing what I say I am going to do. The interaction and open conversations about various scenarios and challenges was the best part of the program. Using techniques in real situations rather than following along in a textbook. It's a practical program that is easy to follow and apply to real-world situations."

"Laurie always presents her topic in an understandable, informative and applicable way. Keep her coming back!"

"I learned different positive approaches to mentor/coach the team and bring out the best in each and every one of the team members. The leadership program gave me a new perspective/totally different view about reprimanding a staff/team member. A leader's job is to make the employees successful and bring out the best in them. I would definitely recommend the program; it was excellent. Laurie is great trainer, and I had a lot to learn. The books were all great and the resources were excellent."

“Laurie is a fantastic coach and mentor! The program was excellent. I have been more aware and purposeful in my approach to managing. I feel so much more confident and capable as a manager. The mix of real, relevant topics from time management to engaging and coaching employees, effective delegation, and navigating difficult conversations are so helpful to new managers and a great reminder and practice for seasoned managers.”

"I would rate this program an A+++. I feel that I will be an "improved" leader now but even better in the future. Specific skills related to crucial conversations, meetings, and coaching were especially helpful. I am more reflective about what I do and how to do it. The best part of the program was the organized lectures with supporting books. The interactions of the participants and sharing ideas!"

"The leadership program was excellent - on a scale from 0 to a 10, a 10!! I acquired new skills to help me professionally and personally with setting goals and accomplishing things in a more timely and consistent manner. I learned improved strategies with facilitating more effective meetings, better delegation skills, identifying priorities, setting deadlines and timelines and improving the language of specificity. I would absolutely recommend this program. This is a program that is so beneficial to program Directors. Wish we had it sooner. It really helps the Director to mange resources and personnel more effectively. Great resources."

“This program was excellent; well balanced between teaching/coaching and individual participation/study/activity. I would absolutely recommend this program. Every manager or aspiring leader should be required to attend a program like this. Laurie is a fantastic facilitator, teacher, coach—High, High recommendations!”

"This class was great—I would rate it a 10. I liked how we learned about all of the different personalities and values that people have and how we all learn differently and how to work better with others. I’m more confident in everyday life, and I'm not as stressed when handling difficult conversations.”

"Since attending this program, I have made significant changes to my leadership style, and taken more of a coach approach. In doing so I have seen vast improvements from my direct reports...they are thinking for themselves! There were many things I like about the program. The open dialogue allowed for real life examples to be discussed, and the "Grow Work" assigned kept me accountable! My time management skills have improved, and I have shared some time management tricks with my staff that has helped them and their productivity. I found this program to be very empowering! Every time I left a class, I felt recharged and motivated. I feel like a better leader and would recommend it to anyone in a leadership position. I would give the program an 11 out of 10!"