“…One of the top 3 speakers I’ve heard in 15 years…”

"This program was excellent. Crucial conversations aren't intimidating anymore, I am more detailed in my emails to others and my time management skills are much better. The program has helped me to look at situations differently. I have learned to be a productive worker and not a busy worker. My time management skills have allowed me to get more work accomplished during the day. I would recommend the program to anyone who is a leader. This program gives a positive view on how to see things/situation and shows you how to manage it properly."

"Excellent program! I have improved my confidence, planning, and relationships with employees. I plan my time more efficiently. Communicate better with everyone. The program was organized and well thought out. I would recommend the program because it’s easy to follow along and learn a multitude of skills to make you better at being a leader. Laurie is an exceptional leader!"

"The Future Leaders program was excellent. I learned that coaching an employee can be fun and positive, and how to coach an employee who isn't meeting standards without being negative. I learned about what I need to work on to be a successful leader, as well as in my personal life. I really like the fact that Laurie included herself in a lot of the topics and shared examples of her experiences as a leader.”

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

“This program has helped me become an overall better leader. I have grown over the course of this program as a person and a manager.”

I thought I knew all the tricks when it comes to time management and setting up productive meetings after nearly 40 years at PRS. Laurie proved me wrong! My assistant Linsay and I have implemented several of her suggestions and they have made a noticeable improvement in our day! I highly recommend Laurie for her intelligent, practical and engaging training sessions.