“…One of the top 3 speakers I’ve heard in 15 years…”

"As a result of the program, I am delegating more tasks to my team on a daily basis and have learned to plan as much as I can a couple of weeks out. I have been able to free up more time thru each day which allows me to be a more effective communicator and team leader. Learning to trust my team more has allowed me to delegate more work and achieve this goal. I have also learned, on the personal side, to hold my daughter more accountable for some of her behaviors and how to make her reach better decisions. I liked the group discussions after reading the various books and essays that were distributed. It was great to see what other people took away from the reading and how they applied it to their daily routine. I would recommend this class to anyone who has a desire to forward their career and personal life. There are plenty of good habits to learn and make adjustments to reach the next level of any profession. Classes were fun, engaging and helped open the door on several areas where my leadership skills were in need of development so that I could be a better leader."

"I would rate this program a 10 out of 10. I am significantly more aware of the words/actions I use (or don't use) which directly affect my day-to-day relationships in life and my progress at work. Laurie has a fantastic approach to this type of training. This type of class is make or break depending on the tone set by the instructor. I have better sense of what leadership truly is. This allows me to identify an effective leader and also notice things that person does that makes them an effective leader."

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

“This program was fantastic. I liked the workshops and interactivity amongst my peers and Laurie. I look forward to continuing my personal growth and incorporating many of the things I learned in the workshops into my day-to-day life.”

"I received a lot of very timely and useful tools from this program that I will continue to use throughout my career. There are too many changes I have made to fit into this small response box. From time management to understanding when a conversation becomes crucial and how to handle that. I appreciated two main things. The additional resources provided so that I could continue learning about a subject and the in class atmosphere that allowed for open flowing conversations. I believe I can now handle most situations with tact and professionalism. I can hold people accountable now as well as have that crucial conversation. I would definitely recommend this program to anyone willing to continue learning throughout their career. It was very helpful. It exceeded my expectations. Thank You!!!"

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

"The Future Leaders program was excellent. I learned that coaching an employee can be fun and positive, and how to coach an employee who isn't meeting standards without being negative. I learned about what I need to work on to be a successful leader, as well as in my personal life. I really like the fact that Laurie included herself in a lot of the topics and shared examples of her experiences as a leader.”

“I would rate this program a 10; full of useful and practical information. I have a higher level of confidence when handling difficult situations and I found the group exercises to be very beneficial. I absolutely recommend this program because it allows managers to have al the information and tips to help best guide them through being a leader.”

"This program had a lot of great tools, it was well paced where I didn't feel talked at and felt engaged. I enjoyed the atmosphere, getting to know people I would not have met otherwise. Laurie created an atmosphere where there was no judgement or embarrassment to talk about issues. This program has given me tools to create new habits to help improve how I approach situations and plan my day. Yes, these tools help you grow not only in a work environment but in a personal environment. They aren't exclusive to just your career which makes them useful in more ways than one. I think the program is well planned and the reading material helps solidify the class lessons."