“…One of the top 3 speakers I’ve heard in 15 years…”

"This program was excellent. I feel that I have become a better listener and am more thoughtful in how I handle conversations and especially conflict. I have learned how better to handle important conversations with tact and remove as much "emotion" as possible. Additionally, I have learned how important it is for employees to hear feedback on a regular basis and have made more attempts to provide without being asked. I have also been more consistent with holding myself accountable and doing what I say I am going to do. The interaction and open conversations about various scenarios and challenges was the best part of the program. Using techniques in real situations rather than following along in a textbook. It's a practical program that is easy to follow and apply to real-world situations."

“I would rate this program a 10—very interactive and informative. I have gained more confidence in my leadership skills, and I have found effective ways to get more work done and to address issues I have had. I have definitely learned how to become a better leader and better co-worker. Laurie is very knowledgeable. I did not realize all the wonderful tips and advice that I would learn and actually be able to contribute to my own life! In work and outside of work!”

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

“This program has helped me become an overall better leader. I have grown over the course of this program as a person and a manager.”

“I rate this program a 10/10. I have more confidence and a fresh perspective It was really beneficial to learn more about how I operate and also how others operate. I really learned so much and feel more confident after completing the program. I want to say how much I appreciate your real-life examples. It made everything so relatable!”

“I would rate this program a 10; full of useful and practical information. I have a higher level of confidence when handling difficult situations and I found the group exercises to be very beneficial. I absolutely recommend this program because it allows managers to have al the information and tips to help best guide them through being a leader.”

“I would rate this program a 10; full of useful and practical information. I have a higher level of confidence when handling difficult situations and I found the group exercises to be very beneficial. I absolutely recommend this program because it allows managers to have al the information and tips to help best guide them through being a leader.”

“This program was a 10 out of 10. It is the best introduction to leadership practices and the mindset of a leader I have experienced.”

“This class was excellent; very informative. I am better organized and manage my time better. I have better skills for dealing with people.”