“…One of the top 3 speakers I’ve heard in 15 years…”

"As a result of this program, I have noticed that I am more aware of the impact that I contribute to the organization. I try to make sure that I'm more prepared when leading meetings, having performance discussions, and interacting with my peers and executives. I liked the fact that this program allowed us to be extremely honest with one other. I think that Laurie did a great job facilitating discussions and having us to commit to takeaways at the end of each session. I've benefited tremendously because I'm more in tune with my leadership style and key results areas. It's made me think more deeply about what I want to do as leader and how that can impact all aspects of my life. I would give this program a 9. I would recommend this program, because it provides a platform to evaluate your peer relationships, your communication style, your strengths as a leader, and how efficient you are in achieving your goals. I thoroughly enjoyed this program, and I'd like to reach out to Laurie as often as I can as a mentor."

"This program was excellent. I gained a lot of knowledge to use in my leadership role. I learned ways to implement being a leader and making my staff accountable. I would definitely recommend the program. The instructor was able to "teach" and "explain" the aspects of the program. Thanks, Laurie!"

“I would rate this program a 10; full of useful and practical information. I have a higher level of confidence when handling difficult situations and I found the group exercises to be very beneficial. I absolutely recommend this program because it allows managers to have al the information and tips to help best guide them through being a leader.”

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

"This program was very wonderful and insightful. I would recommend this leadership program to everyone. As times change, so have the habits of motivating employees. The framework and methodology that are taught in this course will give you a newer prospective and approaches to bring the best out of individuals you work with. The main change I can contribute to this leadership development program is how to deal with the emotional aspect of leadership."

“I would rate this program a 10. If all leaders would work this way, the workplace would be so much better. Laurie is an amazing instructor and made the class fun. She kept everyone involved.”

“I rate this program a 10/10. I have more confidence and a fresh perspective It was really beneficial to learn more about how I operate and also how others operate. I really learned so much and feel more confident after completing the program. I want to say how much I appreciate your real-life examples. It made everything so relatable!”

"On a scale of 1-10 I would rate it an 11. I've noticed that I am more of aware and better able to recognize certain situations, which in turn allows me to have a better response. For example, recognizing the differences between when to coach and when to teach or when a conversation becomes a crucial conversation. The skills learned can be applied to all aspects of life, which to me make them significantly more value and more likely to be practiced on a daily basis. My position at the CU has changed dramatically since the beginning of the program and I almost feel like thanks to the different modules we covered I actually have a head start on dealing with my new responsibilities and more specifically dealing with my new staff. I would absolutely recommend this program. I would recommend it to anyone in a position of management, anyone interested in a position of management or even any parents! These are skills that can be applied in so many ways that it would impossible not to benefit in one way or another. Awesome class Laurie. I enjoyed this more than any leadership/coaching training we've done to date. I think you've found your calling."

"The overall program was excellent. Sharing everyone's real life experiences and how they implemented some of the techniques and information was very helpful. The reading assignments were excellent. I feel more confident in my leadership abilities and feel equipped to be able to deal with whatever new leadership related challenges that may come my way. What I liked best about the program were the interaction and group discussions, and sharing of real-life experiences. The program has made me more aware of my time and how to better prepare and organize my daily activities. I've had many 'aha' moments on when and where I could apply some of the principles learned in the classroom. Yes, I would recommend this program. The class and the material (books and hand outs) are very useful and are things that you could review and fall back on frequently. Excellent resources. Great Class, Great Instructor."