“…One of the top 3 speakers I’ve heard in 15 years…”

"On a scale of 1-10 I would rate it an 11. I've noticed that I am more of aware and better able to recognize certain situations, which in turn allows me to have a better response. For example, recognizing the differences between when to coach and when to teach or when a conversation becomes a crucial conversation. The skills learned can be applied to all aspects of life, which to me make them significantly more value and more likely to be practiced on a daily basis. My position at the CU has changed dramatically since the beginning of the program and I almost feel like thanks to the different modules we covered I actually have a head start on dealing with my new responsibilities and more specifically dealing with my new staff. I would absolutely recommend this program. I would recommend it to anyone in a position of management, anyone interested in a position of management or even any parents! These are skills that can be applied in so many ways that it would impossible not to benefit in one way or another. Awesome class Laurie. I enjoyed this more than any leadership/coaching training we've done to date. I think you've found your calling."

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

“This program was very well thought out and expertly presented. I have become more self-aware as to what affects my behaviors and reactions to situations with others. Laurie’s insights were very eye opening at times. I think I will be able to use these new ideas to dramatically effect change in my organization. I would highly recommend Laurie’s program. She presents ideas in an engaging manner and asks other participants for their input as well. Thank you for a great class. I will definitely be using many of these skills in the promotion I just received.”

“I would rate this program a 10. I have gained more self-awareness. The materials were great, and Laurie was a great instructor. I also enjoyed the other participants and their insights.”

"This program was outstanding. I am more focused on prioritizing tasks and planning my day rather than multi-tasking and being into so many different things at a time. I can actually block off a portion of my day and "eat the frog". I fully believe that attending his program will help me tremendously as I take over as President/CEO of Allegany County Teachers FCU. The program was a realistic insight into what "Leadership" is today and how important it is to lead by example and be more focused on the success of your team member because their success is success for the credit union. Laurie is phenomenal. She is exceptionally knowledgeable in this area and offers a different perspective....one that I have always believed in."

“I rate this program a 10/10. I have more confidence and a fresh perspective It was really beneficial to learn more about how I operate and also how others operate. I really learned so much and feel more confident after completing the program. I want to say how much I appreciate your real-life examples. It made everything so relatable!”

"This class was great—I would rate it a 10. I liked how we learned about all of the different personalities and values that people have and how we all learn differently and how to work better with others. I’m more confident in everyday life, and I'm not as stressed when handling difficult conversations.”

"This program was excellent. Crucial conversations aren't intimidating anymore, I am more detailed in my emails to others and my time management skills are much better. The program has helped me to look at situations differently. I have learned to be a productive worker and not a busy worker. My time management skills have allowed me to get more work accomplished during the day. I would recommend the program to anyone who is a leader. This program gives a positive view on how to see things/situation and shows you how to manage it properly."

“Laurie’s session was amazing. I was able to apply the concepts I learned almost immediately! I feel rejuvenated within my job and organization, and even at home. I would absolutely recommend Laurie’s sessions. There is so much information that is beneficial for anyone in any form of leadership position. I loved the workshop, and I am really looking forward to future programs!”