“…One of the top 3 speakers I’ve heard in 15 years…”

"As a result of the program, I am delegating more tasks to my team on a daily basis and have learned to plan as much as I can a couple of weeks out. I have been able to free up more time thru each day which allows me to be a more effective communicator and team leader. Learning to trust my team more has allowed me to delegate more work and achieve this goal. I have also learned, on the personal side, to hold my daughter more accountable for some of her behaviors and how to make her reach better decisions. I liked the group discussions after reading the various books and essays that were distributed. It was great to see what other people took away from the reading and how they applied it to their daily routine. I would recommend this class to anyone who has a desire to forward their career and personal life. There are plenty of good habits to learn and make adjustments to reach the next level of any profession. Classes were fun, engaging and helped open the door on several areas where my leadership skills were in need of development so that I could be a better leader."

"This was an excellent course and there is a lot to take away and apply not only work, but your personal life as well. I am much more confident in making decisions. The program has really helped open my eyes to things I never thought about when I first became a leader. I think everyone has something that they could learn from this course and apply to their work habits. Thank you to Laurie for her excellent course and helping me."

"This program was excellent. I am increasing my understanding of what it means to be a good leader. I recommend this course—it helped me to fine tune my leadership skills. I now provide a day and time to every task that I assign to someone to get better results."

"My time management and delegation have improved immensely. The best part of the program was learning the tools to manage up and have synergy with staff to also manage up and provide coaching tools for growth. I have a better understanding of the power in effective communication in various situations and seek to find solutions to everyday challenges from my peers and leaders. I also gained a greater handle on the importance of asking open ended questions in problem solving. The program was excellent!! I would rate it highly for individuals looking to grow in their leadership and management capabilities. I was very thankful for the readings as well as the opportunity to learn from and collaborate with the management team. Every o should use this program!! I enjoyed the program and look forward to our next sessions in the future. Many thanks Laurie - it was definitely a value added experience!"

"I have noticed that I am more open to initiating what may seem as a difficult conversation in order to have clarity. I am also making large strides in my organization skills. I appreciated the opportunity to receive honest feedback on various daily management challenges from such a diverse group of individuals and gain new perspective on my role within my organization. The tools provided in the reading materials are great resources. Also, after getting a clearer picture of management I am now able to make an informed decision on my management goals. This program provided the knowledge, insight, and tools necessary to build a sound leader within a company/organization. On a scale of 1 to 10 I would rate the program a solid 10."

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

“I would rate this program a 10+; very informative and eye opening. Laurie is fantastic and does a great job initiating group engagement. I’m definitely more aware of my role as a leader in general and have adjusted how I approach certain situation to be a better leader from the start. Thank you for your leadership and insight. I found this training to be very beneficial and am certain that I will become a better leader as a result.”

"I read more books about leadership. I come to a consensus with my peers on our organizational goals. I have become closer to my management team. When I am feeling very unproductive, I go back to our books and timing my day out better. Having the books as a resource has also helped. I would recommend this program because it is very important to go through a program like this or you cannot move forward as a unit of managers. It is a chance to come together with a shared purpose, speak the same "language", have open crucial conversations, and learn about what similarities and differences you possess with your peers. Most importantly there is a trickle down affect that many if not all of the employees see and feel. I would rate this program a 9. I want to thank you for the opportunity and for being a great active listener."

"As a result of the leadership program, I feel more confident and driven towards clearer objectives. I have learned to communicate better with my team and keep them engaged and accountable for their actions. I have learned to be more organized and finally delegated things that I thought only I could do. I am more organized, and I have found more time to do things for myself and for my family. I try to instill some of these habits in my children too. At work, because I have learned to delegate more, I have more time to organize and plan other projects and learn more about the operational aspects of the Credit Union which gives me a chance to grow professionally within the organization. I feel more confident when coaching my team and am trying to trust in them more in order to keep work and relationships flowing smoothly. I feel happier and less stressed out. The program was excellent. Laurie's leadership and coaching are a great example to follow."